Terms & Conditions

Welcome to ACME Party Box Company! These are our terms of use. Please take the time to read and understand them before you use our site, acmepartybox.com. By shopping with us, you are agreeing to accept the following conditions, under which we provide all our content and services.

 

Customer Service

Shipping

Unless otherwise specified, acmepartybox.com will use its best efforts to ship all merchandise within 3 business days of purchase. Delivery date estimates are good faith estimates only. ACME Party Box Company cannot be responsible for shipping delays caused by foul weather or carrier errors.

Any duty or customs imposed on international shipments are the sole responsibility of the recipient.

In every case customers' credit cards are not charged until an order has shipped.

 

Returns and Exchanges

Merchandise purchased from ACME Party Box Company may be returned for either store credit, a refund, or exchange. Returns and exchanges are accepted only within 30 days of purchase and only if product is in original condition and in original packaging. Returns and exchanges must be authorized in advance by phone (650) 618-4682 or email orders@acmepartybox.com.

 

Returns and exchanges must be properly packed and sent via USPS, UPS, FedEx, or DHL at customer's expense to:

ACME Party Box Company Returns
1590 Marshall Street, Unit B
Redwood City, CA 94063

(650) 618-4682

orders@acmepartybox.com

Please insure return packages for their full value and retain tracking information. ACME Party Box Company cannot assume responsibility for return packages not received.

 

Store Credit

Store credit is valid for any time after date of issue. This credit has no expiration date.

 

Special Orders

Special orders are not cancellable and are not returnable, either for credit or refund. Items that are special orders are clearly noted as such, and customers may be required to sign (or click in agreement) to a waiver specifying their understanding and agreement with these terms.

 

Shopping Online With Us

ACME Party Box Company reserves the right to refuse service or cancel orders at its sole discretion.

 

Prices

Prices are subject to change without notice. If a product is listed at an incorrect price, ACME Party Box Company reserves the right to refuse, cancel or limit any order placed at the incorrect price.

 

Taxes

ACME Party Box Company will withhold sales taxes for purchases shipped to any location within the State of California. Users are responsible for all sales taxes and other taxes on merchandise shipped to other states. The rate of sales tax imposed will be that of the State of California, or 8.25%. 

 

User Requirements

In placing an order, you warrant that you are over 18 years of age, and that you are providing ACME Party Box Company with accurate, true, and complete information, and that you have the authority to place the order. If you are under 18, you may use acmepartybox.com only with involvement of a parent or guardian.

 

Necessary Information

On our order forms we request additional information from you: contact information (such as name, billing and shipping addresses) and financial information (credit card number, expiration date, etc.). This information is used for billing purposes and to fill your order. If we have trouble processing your order we will use this information to get in touch with you.

 

Security

This website takes precautions to protect your information. When you submit sensitive information via the website your information is protected both online and off-line.

When our order form asks you to enter sensitive information (such as a credit card number), that information is encrypted and is protected with encryption software.

While we use encryption to protect sensitive information online, we also take measures to protect user information off-line. We do not store credit card numbers from online transactions. Access to the customer database is limited to those employees with a need to perform specific functions (such as shipping, order transaction, customer service and billing), and access is password-protected.

All email communication regarding sales orders will refer to credit card numbers only by their final four digits. If you have any questions about the security at our website, email customerservice@acmepartybox.com.

 

Our Site

Copyright Information

Everything on acmepartybox.com, including images, drawings, sound, graphics, and text, is protected by worldwide copyright as well as other proprietary laws and treaty provisions. ACME Party Box Company grants you a limited license to access and personally use this site, but you have no rights to download (except where specifically invited), duplicate, sell, or modify any portion of this site without express written permission from ACME Party Box Company. You agree not to access this site by means other than that provided by ACME Party Box Company.

 

Cookies

A cookie is a piece of data temporarily stored on your computer to identify you as you navigate our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. We do not link the cookie information to any personally identifiable information that you have provided to us.

 

Log Files

Like most standard web servers, we use log files to administer our site, improve our product selection and the effectiveness of our site, analyze user trends, and measure the performance of our marketing partners. These files can include IP addresses, browser types, ISP names, referring/exit pages, platform types, time and date, and number of clicks. This information for aggregate use and is not linked to any personally identifiable information you have provided to us.

 

Links

ACME Party Box Company may provide links to other sites. We will not be liable for the content, operation, or products available through such other sites, nor for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements and conditions of use for each and every website that collects personally identifiable information.

 

Communication From Us

Emails

Customers who opt-in will occasionally receive information on new products or activities at ACME Party Box Company, or other information we think may be of interest. Please note that ACME Party Box Company will never sell or share your email address with anyone.

 

Privacy Policy

We promise responsible handling of sensitive customer information. This privacy policy applies solely to information collected by this website, acmepartybox.com.

 

Information Collection and Use

ACME Party Box Company is the sole owner of the information collected on acmepartybox.com. The information is used entirely and only by us, except in cases where we use third-party agents to perform certain functions, such as credit card processing, delivering packages, fulfilling orders, or analyzing data. In those cases, we provide only the information necessary for the performance of those specific functions. These companies are not authorized to retain, share, store, or use personally identifiable information for any secondary purposes. We will not sell, share or rent this information to any other entity for any reason. We use the information you give us to personalize the service to individual needs, to service customer requests, to respond to customer queries and other communications, and to improve our service generally.

 

Other than as set out above, you will receive notice when information about you might be used for any other purpose or go to any other third parties, and you will have an opportunity to choose not to share said information.

 

Notification of Changes

If we decide to change our privacy policy, we will post those changes so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users in advance by email and users will have a choice as to whether or not we use their information in this different manner. Unless permission to use information in another manner is granted, we will only use information in accordance with the privacy policy under which the information was collected.

 

Necessary Legal Information

Changes to Terms and Conditions

ACME Party Box Company reserves the absolute right to modify or change the terms of use of this site with or without notification. If you disagree with any changes to the terms, your sole recourse is to stop using this site.

 

Indemnification

You agree to indemnify and hold harmless ACME Party Box Company and its officers, directors, employees, and suppliers, from any claim, demand, action or damage, including reasonable attorneys' fees, made or incurred by any third party arising out of or related to your use of this site.

 

Choice of Law

By visiting acmepartybox.com you agree that the laws of the State of California, without regard to principles of conflict of laws, will govern these terms of use and any dispute of any sort that might arise between you and ACME Party Box Company. Any disputes arising between you and ACME Party Box Company shall be settled and determined in Palo Alto, California, in any court having jurisdiction thereof. By visiting acmepartybox.com, you irrevocably submit to the jurisdiction of any of said courts for purposes of resolving such disputes and waive any claims or defense of inconvenient forum or lack of personal jurisdiction.

 

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK AND THAT THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ACME PARTY BOX COMPANY DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE.

 

TO THE FULLEST EXTENT PERMISSIBLE BY LAW, ACME PARTY BOX COMPANY DISCLAIMS ALL WARRANTIES WITH RESPECT TO ACME PARTY BOX COMPANY, THE INFORMATION AND SERVICES PROVIDED ON THESE SITES AND THE MERCHANDISE OFFERED AND SOLD AT THESE SITES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE CONTENT OR THE RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, PRICE, AVAILABILITY, OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THIS SITE.

 

ACME PARTY BOX COMPANY DOESN'T WARRANT THAT THESE SITES, THEIR SERVERS OR EMAIL SENT FROM THESE SITES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ACME PARTY BOX COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

 

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.